EQUIPMENT SERVICE
PACKER PLUS
Our service department is always ready to respond promptly to any request and provide full support. The primary goal of the service department is to guarantee maximum performance and availability of the equipment and minimise downtime.
Periodic inspections
Equipment maintenance always follows a planned schedule that is flexibly tailored to your requirements. Our experienced engineers carry out a thorough inspection and maintenance in a timely and professional manner to ensure full reliability and longevity throughout the entire service life.
Technical support
The possibility of remotely connecting to the machines via a secure VPN connection means that our technical support experts can effectively detect and resolve any problems without undue delay. If on-site assistance is required, you can always count on our field service technicians. Remote diagnostics can only be carried out once the service has been accepted by the customer.
Spare parts
We manufacture our equipment. We plan and maintain an inventory of spare parts to ensure full availability of all components and subassemblies.